Wednesday, October 29, 2008
Quality Control
The Nike Company currently uses flow charts to depict step by step processes when mapping out ideas for events such as new product launch or holiday transitions, run (trend charts) to show what items are selling more/better in a particular area and cause and effect(fishbone diagrams) to show the outcome of the selected reports or ideas. Continuous improvement is used in the company so that it can continue to grow and prosper. Through the use of opinions in which customers lend during customer service surveys as well as their store visits help to keep the company aware of how to become the best in the retail clothing market. Supplier certification as well as inspection at the time the goods are finished is also used for inspection to ensure quality service. Nike also implements the Six Sigma Practices in their routine when assessing the customer service aspect of the company. Through the use of customer surveys and feedback from customers, the company is able to work on the weak areas that can become beneficial.
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A ????? about my Nike " Air Monarch" sneakers-----9,5"--07-14-15 --416355-102 China-- 105950023 UPC 00640135291098--- BOTH pair squeak [like some thing say stretching] when I walk--noise is very noticeable --even a busy room--this is SECOND PAIR of this model that does this--Nike Brand has a very large market share [I believe]--it seems a 73 year old --old man that wears his Nikes 2 times /week on average-- should be able to wear them in public without being looked at funny-- PS --I do work out @ a gym BUT I use my old pair of Nikes as Gym ONLY shoes because ambient sounds cover up Squeaking---I cannot imagine Nike would design this into sneaker--- Please advise Thanks Wes
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